ISO 9001:2015 Processes and Documentation

ISO 9001:2015 Processes and Documentation

Processes and Documentation

Processes are usually split into two types
• BUSINESS / OPERATING Processes and
• SUPPORT Processes
The following Diagrams show examples of  business / operating / support process.

Overall Documentation Structure

Typical Business/Operating Processes
• Marketing
• Sales
• Product Design
• Purchasing
• Stores / Materials Control
• Manufacturing
• Operations
• Any Other wealth creation activities
Typical Support Processes
• Management Review and Improvement
• Document and Data Control and Records
• Supplier Assessment and Rating
• Control of Measuring and Test Equipment
• Control of Non-Conforming Product, Equipment and Service and Corrective Action
• Internal Quality Audit
• Maintenance
• Personnel Induction and Training

GET IN TOUCH

 

Tel: +44 (0) 114 2886237

 

Mobile: 07860 113354

 

Emails: graham.froggatt@btinternet.com

What Our Clients Say!

  • Tom successfully closed out our NCR with ISOQAR, so we have the formal approval. I wanted to register our thanks for time, patience and effort you put into our successful audit.

    Martin Burnham Managing Director IIdea Ltd

  • Well done graham - I didn't think you would get there on this one!

    Marion Heron Company Secretary EEF Sheffield

  • Thanks for the all work you have done over the last 18 months you can be satisfied in the knowledge that the SAO has a much improved system for all your efforts.

    Ashley Carson - Assay Master, Matthew Hawker MRQ Sheffield Assay Office

  • We are a niche business and have very specific business processes. First Quality was able to distil these business processes into a suitable system that we could work with on a day-to-day basis. This satisfied our ISO 9001 ambitions and streamlined and added value to our business operation.

    Dr Peter Skipworth, Environmental Monitoring Solutions Ltd.

Specialists in quality consultancy contact us today!